@techreport{ntr-05,
author = {Norton Trevisan Roman and Paul Piwek and Ariadne Maria Brito Rizzoni Carvalho},
title = {Politeness and Summarization: To Bias or not to Bias},
grant = {CNPq, Capes and EC Project NECA IST-2000-28580.},
year = {2004},
number = {},
institution = {Information Technology Research Institute, University of Brighton},
}